At Ridge Tech Corporation, we strive to provide top-notch IT solutions and services to meet your business needs. Our goal is to ensure client satisfaction, and we are committed to addressing any concerns you may have. This Refund Policy outlines the circumstances under which refunds may be issued.

Eligibility for Refund

Refunds may be considered under the following conditions:

• Service Not Delivered: If the agreed-upon service has not been initiated or delivered within the specified timeline.
• Unsatisfactory Service: If the service delivered is not as per the agreed specifications and our attempts to resolve the issue have failed.
• Duplicate Payment: In the event of accidental double payments or incorrect billing.

 Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Services that have been completed and delivered.
• Custom software development or solutions that have undergone final deployment.
• Digital marketing and SEO services where work has been initiated.
• Third-party service costs or licenses purchased on your behalf.

 Refund Process

To request a refund, please follow these steps:

1. Contact our support team at support@ridgetechcorp.com within 7 days of service delivery.
2. Provide your order number, service details, and a clear reason for the refund request.
3. Our team will review your request and respond within 5-7 business days.
4. Approved refunds will be processed within 14 business days using the original payment method.

Dispute Resolution

If you are dissatisfied with our decision, we encourage open communication to resolve the matter amicably. You can escalate your concern by contacting our management team at management@ridgetechcorp.com.

Changes to this Policy

Ridge Tech Corporation reserves the right to update or modify this Refund Policy at any time without prior notice. Please check this page periodically for any updates.

If you have any questions about our Refund Policy, feel free to contact us at info@ridgetechcorp.com.